Privacy Policy

 Effective Date: [15.11.2024]

smalldebts.co.uk (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name

• Email address

• Telephone number

• Address

• Payment details (if applicable)

• Information related to your legal claim or case

b. Non-Personal Information

• IP address

• Browser type and version

• Time zone settings

• Usage data from cookies or similar technologies

2. How We Use Your Information

We use your information for the following purposes:

• To provide our services, including consultations and case management.

• To process payments and invoices.

• To communicate with you about your case or query.

• To comply with legal or regulatory obligations.

• To improve our website and services.

We will not use your personal data for automated decision-making or profiling without explicit consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide your data for specific purposes.

• Contractual Obligation: To fulfill the terms of our agreement with you.

• Legal Compliance: To adhere to applicable laws and regulations.

• Legitimate Interests: To operate and improve our business, provided these interests do not override your rights.

4. Sharing Your Information

We may share your personal data with the following third parties:

• Service Providers: For hosting, IT support, or payment processing.

• Legal Authorities: If required by law, court orders, or to enforce our legal rights.

• Professional Advisors: Such as lawyers or accountants, where necessary.

We ensure that all third parties who process your data comply with strict data protection regulations.

5. International Data Transfers

Your data is stored within the UK or European Economic Area (EEA). If data is transferred outside these regions, we ensure equivalent protection through mechanisms such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain your personal data only as long as necessary for:

• The purposes for which it was collected.

• Compliance with legal obligations.

• Handling any disputes or claims.

Data that is no longer required will be securely deleted or anonymized.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data under certain circumstances.

• Restriction: Limit how we process your data in specific situations.

• Data Portability: Receive your data in a portable format.

• Objection: Object to data processing for direct marketing or legitimate interests.

• Withdraw Consent: Revoke any consent previously given.

To exercise any of these rights, please contact us at [support@smalldebts.co.uk].

8. Cookies

Our website uses cookies to improve user experience and analyze website performance. For more information, refer to our Cookie Policy.

9. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [support@smalldebts.co.uk]

Address: [124 City Road, London, EC1V 2NX, UNITED KINGDOM ]